FAQ
Where does Peachy Scarf ship to?
Peachy Scarf ships Malaysia, Indonesia & Singapore!
How much is shipping?
| Destination | Standard Shipping (MYR) | Delivery Times (working days) |
|---|---|---|
| Malaysia | RM8- RM20 | 1-3 days |
| Singapore | RM49.29 – RM80 | 3-7 days |
How can I edit my shipping address?
If you wish for your order to be sent elsewhere, kindly Whatsapp us here: +60176267603 as soon as the order has been placed, and we will make the necessary amendments.
What happens if my parcel(s) fail to be delivered or picked up?
Please ensure that your delivery address and mobile number is accurate, or (if applicable) make necessary amendments via Pos Laju prior to delivery date to ensure your gorgeous goodies gets to you as quickly as possible!
Where is my order?
Once your order is shipped, you will receive a tracking number via email so you can keep an eye on its delivery activity while it makes its way to you. You can also log into your Peachy Scarf account at any time and select “My Orders” to review your order status.
How can I edit my order?
Whatsapp Us: +60176267603 herewithin 12 hours of order placement, should you wish to edit your order. We will try our best to make it work.
Can I cancel my order?
Should you wish to cancel your order, please Whatsapp: +60176267603 here within 12 hours after order has been placed. No cancellation is allowed after an order has been processed.
How do I place an exchange or return?
Please Whatsapp Us: +60176267603 within 14 days of receiving your order and we will walk you through the process for returning the items.
Will my shipping fee be refunded?
Refund value is based on the product(s) purchased only. Shipping fee will not be refunded.
Are returns free?
Note that the cost of the return parcel will be borne by you. We recommend shipping the parcel with the most cost-effective shipping method that is available, which includes tracking.
What forms of payment do you accept?
Our shopping cart accepts payment from major credit cards and debit cards. Prior to confirming your order, kindly carefully review the total amount and content(s) within your cart.